At The Ayurveda Centre, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, subscribe to our communications, or use our services.
Who We Are
Our website address is: theayurvedacentre.com.
The Ayurveda Centre provides information and services relating to Ayurveda, wellbeing, consultations, courses, workshops and related activities.
For any questions regarding this Privacy Policy or the processing of your personal data, you may contact us through the contact details provided on our website.
What Personal Data We Collect
Depending on how you interact with our website, we may collect information such as:
- Your name and surname
- Email address
- Telephone number
- Information submitted through contact, enquiry or consultation forms
- Information provided when registering for courses, workshops or other services
- Newsletter subscription information
- IP address, browser type and device information
- Cookie and website usage information
- Any other information you voluntarily provide to us
Where information relating to your health or wellbeing is voluntarily provided in connection with a consultation or service, we treat such information with particular care and process it only where there is an appropriate lawful basis and, where required, your explicit consent.
Contact Forms
When you contact us through a form on our website, we collect the information you provide in order to respond to your enquiry, provide requested information, arrange services or consultations, and communicate with you.
Information submitted through contact forms will not be used for unrelated marketing purposes without your consent.
Newsletter and Email Communications
If you subscribe to our newsletter, we may collect your name and email address in order to send you news, updates, information about courses, workshops, events and other relevant communications.
You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us.
Comments
If comments are enabled on our website, when visitors leave comments we may collect the information entered in the comments form together with the visitor’s IP address and browser information to assist with spam prevention.
An anonymised string generated from your email address may be provided to the Gravatar service to determine whether you use the service. Once a comment has been approved, your profile image may be publicly visible alongside your comment.
Media
If users are permitted to upload images to the website, we recommend avoiding images containing embedded location information (EXIF GPS). Other visitors may be able to download images and extract this information.
Cookies
Our website may use cookies and similar technologies to ensure that the website functions correctly, remember user preferences, understand how visitors interact with the website and, where applicable, provide analytics or other functionality.
Some cookies are essential for the operation of the website, while non-essential cookies may require your consent.
You can manage or withdraw your cookie preferences through the cookie consent settings available on the website and through your browser settings.
Embedded Content from Other Websites
Pages on this website may contain embedded content, such as videos, maps, images or other external content.
Embedded content behaves in a similar way to visiting the third-party website directly. These third-party websites may collect information about you, use cookies and monitor your interaction with their content.
Their processing of personal information is governed by their respective privacy policies.
Analytics
We may use analytics services to understand how visitors use our website and to improve its content, performance and user experience.
Where required by applicable law, analytics technologies that are not strictly necessary will only be activated after obtaining your consent.
Why We Process Your Personal Data
We may process personal information for purposes including responding to enquiries, providing requested services, administering consultations and course or workshop registrations, maintaining the security and functionality of our website, complying with legal obligations and, where consent has been provided, sending marketing communications.
Depending on the circumstances, processing may be based on your consent, the performance of a contract, compliance with a legal obligation or our legitimate interests.
Who We Share Your Data With
We do not sell or rent your personal information.
We may share limited personal information with trusted service providers where necessary to operate our website and provide our services, such as website hosting providers, email and newsletter platforms, analytics providers, technical support services and spam/security services.
Such providers may only process information as necessary to provide their services and are subject to applicable data protection requirements.
How Long We Retain Your Data
Personal information is retained only for as long as necessary for the purpose for which it was collected and to comply with applicable legal, accounting or administrative requirements.
Contact and enquiry information may be retained for as long as reasonably necessary to manage the relevant communication or service.
Newsletter information is generally retained until you unsubscribe or withdraw your consent.
Where comments are enabled, comments and associated metadata may be retained indefinitely to allow follow-up comments to be recognised and approved automatically.
What Rights You Have Over Your Data
Subject to applicable data protection legislation, including the GDPR where applicable, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Request restriction of processing
- Object to certain processing
- Request data portability
- Withdraw your consent at any time where processing is based on consent
- Lodge a complaint with the relevant data protection authority
Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
To exercise any of these rights, please contact us using the contact information available on our website.
Where We Send Your Data
Some of the third-party services used by our website may process information outside your country or outside the European Economic Area (EEA).
Where applicable, appropriate safeguards are used for international transfers of personal data in accordance with applicable data protection legislation.
Visitor comments or form submissions may also be processed by automated spam and security detection services.
How We Protect Your Data
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.
These measures may include secure website connections (SSL/HTTPS), access controls, software updates, security monitoring, backups and other appropriate security practices.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
Data Breach Procedures
If we become aware of a personal data breach, we will assess its potential impact and take appropriate measures to contain and address the incident.
Where required by applicable data protection law, we will notify the relevant supervisory authority and affected individuals within the legally required timeframe.
Third-Party Services
Our website may use third-party services for functionality such as website hosting, email delivery, newsletters, analytics, embedded media, maps, security and spam protection.
These third parties may process certain personal information in accordance with their own privacy policies and applicable data protection legislation.
Automated Decision-Making and Profiling
We do not currently use personal information to make decisions that produce legal or similarly significant effects solely through automated processing.
If this changes, this Privacy Policy will be updated accordingly.
Children’s Privacy
Our website and services are not intended to knowingly collect personal information from children without appropriate parental or guardian consent where such consent is required by law.
If we become aware that personal information from a child has been collected inappropriately, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, legal requirements or data processing practices.
Any updates will be published on this page together with a revised “Last Updated” date.
Contact Us
If you have questions regarding this Privacy Policy, wish to exercise your data protection rights or have concerns regarding the processing of your personal information, please contact The Ayurveda Centre using the contact details provided on our website.